Customer Service

We have over 35 years of experience within our friendly and personal team. Able to deal with a multitude of queries in an expert and professional manner, Mando’s customer service team is built around you and your brands requirements. Our customer service is agent-assisted support so you can be safe in the knowledge that your customers will be speaking to a real person and not a robot.

For each promotion we create a clear and concise escalation document to ensure that customers receive the best possible service in the most efficient way.

We can offer our customer service as a standalone element to your existing promotion or as part of our promotional solution as a fixed fee.

Platforms

If you’re running a promotion and need someone to help your customers with any queries they may have, Mando can help.