Win
Hearts

Get noticed, create appeal
and build
emotional connection

Change
Behaviours

Drive trial, increase frequency, spend and build loyalty that lasts

Drive
Revenue

Boost sales, capture market share and create additional revenue streams

Create meaningful customer engagement

Get the big results you want, by working smarter with Mando Agency. Create brilliant promotions, partnerships and loyalty solutions that work.

Powered by market leading data and insight that you won’t find anywhere else.

Customer loyalty podcast: Listen Now

Brilliant promotions & partnerships

GAMIFIED LICENSED CAMPAIGN

Retained promotions management partner for 18+ years. Securely delivered millions of physical, digital and cash prizes.

LOYALTY

Developing and delivering a compelling loyalty and reward strategy and a broad portfolio of partner rewards and promotions to connect customers to what they love.

REWARDS

Creating Gen-Z focused partnerships and rewards for VOXI Drop, driving significant customer and social engagement.

PRIZE DRAWS

Delivered a magical December cash prize giveaway in just six weeks from concept to completion.

REWARDS

Rewarding members of Arnold Clark Rewards rewards and prizes that support every part of their journey, consistently breaking industry benchmarks for performance.

INSTANT WIN

Enabled a staggering prize fund for a fraction of the cost. Resulted in unprecedented sales uplift.

Promotions
Management

We help Brands and Agencies implement and manage promotions which get substantial results.

Captivating consumers for over 40 years, using cutting edge promotional data from our Insights Engine™, we deliver smart promotions with peace of mind.

We deliver brilliant promotions, every time.

Brand Partnerships
& Rewards

We design brilliant loyalty programmes, partnerships and rewards based on the smart use of cutting-edge data and insight, using our specially built Partnerships-Engine™ to acquire customers and create stand-out partner experiences.

We believe that, by working together, brands can achieve more, for less.

Rewards Delivery
Platform

We help build and develop simple, secure and seamless reward and incentive delivery platforms.

Tailored to each campaign, these are quick to market solutions, with the security you can trust.

We get your audience the right reward, prize or incentive at the right time, in the right channel.

Research
Contributors

Partnerships
a Year

Successful
Promotions

Active
Countries

Years
in Business

Research
Contributors

Partnerships
Forged

Successful
Promotions

Active
Countries

Years in Business

A brilliant team

Becky Munday

Chief Executive Officer

CEO since 2002, Becky is recognised as a leading light and innovator in promotions and partnerships.

Paul Townsend

Chief Financial Officer

CFO since 2005, Paul leads all things financial at Mando. An expert in his field, there is no problem he cannot solve.

Leonie Walker

MD, Mando-Promotions

A bilingual promotions guru fluent in English and German, who can be trusted to deliver promotions that get outstanding results, every time.

Jo Ashdown

MD, Mando-Connect

A brand partnerships expert, famous for combining creativity with excellence in implementation.

Mark Lewis

Director of Risk

A risk management expert, known by the team as numbers due to brilliance on excel spreadsheets.

Charlie Hills

Chief Strategy Officer

A big thinker, a proud partnerships, promotions and loyalty nerd and a change maker.

What our clients say about us

google
Jack Lingard
18 August 2026

We used Mando in the run up to Xmas 2025 for a brand new promotional activity and I cannot fault there knowledge, experience and capability in any way. They were excellent partners throughout the entire process. Providing guidance, support (all whilst accommodating constant changes to ideas) to the whole teamworking on the project.

google
Emily Robbins
17 August 2026

Mando are brilliant at supporting complex campaigns and bringing ambitious ideas to life. No matter how big, challenging or unconventional the idea, they always take a solutions-focused approach to finding a way to make it happen. They don’t just deliver against a brief; they work collaboratively with us to understand what we’re trying to achieve, think through the challenges and develop practical, creative solutions that bring the idea to life. Their flexibility, expertise and willingness to go the extra mile make them a fantastic partner to work with. Whatever we’re trying to achieve, we know we can bring Mando into the conversation and they’ll help us find a way forward.

google
Dan Ward
8 January 2025

It has always been a real pleasure working with Mando, they are some of friendliest, hard working and vibrant bunch of people you could wish to meet. I would highly recommend all of the team.

google
Chris Pedersen
9 December 2024

Been working with a few of our partners at BookBeat through Mando, and everything has been working great. Looking forward to more partnerships with them in the future.

google
David Huggett
2 December 2024

We have worked with Mando-Connect for a number of years and in that time they have proved themselves to be a really great company and their team are a pleasure to work with. Highly recommended!

google
Paul Sopher
28 November 2024

Having collaborated with Mando for several years, I can confidently say they are a fantastic team to work with. Their expertise and creativity within the promotional marketing industry are second to none, and they consistently deliver exceptional results. Beyond their professionalism, they are a genuinely lovely group of people who make every project a pleasure to be part of. I wouldn’t hesitate to recommend Mando to anyone looking for reliable and innovative partners in this space.

google
Gerard Lovell
20 November 2024

Mando have proven to be an excellent partner, with excellent industry knowledge and a significant depth of expertise in promotional management. A leading provider with a professional and proactive approach to developing long term partnerships.

google
jody bratley
20 November 2024

Mando are promotional experts and have been a key member of the IPM industry trade body for many decades who develop customer promotions, brand partnerships & loyalty schemes and provide fixed fee risk management.

google
Steve Irons
20 November 2024

Working with Mando is always a pleasure, they know the industry inside and out. The people I have worked with are always professional and are fun to work with too. Wouldn't hesitate to recommend them to anyone.

google
Chris Pearson
19 November 2024

Having worked with Mando for many years, I wouldn't hesitate to recommend them. They've got a great reputation within the promotional marketing industry (for good reason), as well as being a lovely team of people to work with.

An agency you can trust

At Mando we’ve been helping brands grow for over 40 years.

As part of WPP we are committed to using the power of creativity to build better futures for our people, planet, clients and communities.

Mando supports: